Water Drop Café service training

New Zealand South Island YAD member Andy Hsu returned to Christchurch and the Temple during his summer holiday this year. He is currently studying a hospitality degree at Auckland University of Technology and also has a diverse work experience including international five star hotel. On the evening of 20th November, organised by the Temple, he gave a brief introduction to food and beverage service to the staff members of the Water Drop Café.

Andy said that when a guest enters an establishment, the serviceperson begins to lead them on a journey; their appearance, way of speech and attitude, play a major role in their dining experience. He touched on the general use of cutleries, beverage service and other technical skills including carrying plates and clearing techniques.

The participants that night were grateful for trainings and discussions given and have learnt many new professional technique and knowledge. They will aim to apply what they have learnt into their daily shifts in the Water Drop Café to be their best in this service industry.